Saturday, January 30, 2010

Toyota's Domino Effect

Rental-car companies are busy reassuring their customers on safety matters, now that Toyota's recall has been widened and a fix for the accelerator problem is not yet in place.

Avis has removed 20,000 Toyotas from its rental fleet until the repairs can be made; it notified all its customers, via e-mail and its Web site, of this step, to keep them informed and demonstrate its commitment to safety.

Hertz and others have also sidelined their Toyota rentals and communicated with customers that they're waiting for the safety fix; as a result, rental cars may be in short supply in some markets. What other industries will be feeling the domino effect of Toyota's problem?

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