Friday, November 25, 2011

The View from Black Friday and Cyber Monday

Here it is on Black Friday--the day after Thanksgiving, which traditionally signals the start of the holiday shopping season--and predictions for online buying are optimistic, based on sales to date and on today's buying patterns.

ComScore says November online sales are already higher than last year and it sees a lot of ka-ching for web retailers. PayPal and eBay are seeing strong demand so far. Amazon (above) is ready for a big weekend and holiday season worldwide.

Of course mobile marketing has been in full swing, with special offers, coupons, and contests galore. But tracking via cell phone is also a concern on Black Friday--"Black SpyDay"--and the easy way to avoid being tracked is to turn the mobile off in malls and stores.

Will all this online buying put a dent into store sales? For gadgets, the answer is likely to be yes, mainly because it's so easy to comparison shop and click to buy without crowds and 4 a.m. lines outside for door-buster specials in the mall. Meanwhile, small businesses are hoping that Small Business Saturday draws big interest. And Cyber Monday is still days away. Stay tuned.

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