Wednesday, January 10, 2018

Marketing the Film-and-Food Experience

Alamo Drafthouse is one of a growing number of movie theaters marketing an eat-in menu along with the film.

Alamo is known for offering meals and snacks (and beverages, it is a drafthouse) keyed to the theme of the movies it shows. The idea is to make the movie-going experience about more than the film.

Alamo famously bans phones and texting during the movie to prevent distractions. And, unlike most movie chains, Alamo doesn't make the audience sit through previews and ads before the feature. The film and the food are the focus.

Now Alamo is trying something new, bringing back the old idea of a video store. It will even rent VCR equipment to people who want to watch VHS tapes rather than DVDs or Blu-Ray DVDs.

Movie Tavern is another food-and-film chain, marketed with the tag line "Movies never tasted so good." The company's svp of culinary and guest experience notes that Movie Tavern's menu has to be "bold in flavor and approachable in design, due to the fact our guests are eating in the dark."

When Movie Tavern changes its menu, it gives thought to the eating experience as well as the latest flavors and new food trends. From craft beer to shakes to mixed drinks, beverages add a special touch to the in-cinema experience.

Another marketer of food-and-films is iPic Entertainment, which actually makes more money from food and beverage sales than it does from ticket sales. The motto is "Your Ultimate Night Out" as iPic serves seasonal foods and beverages.

The biggest theater chains have taken notice and are testing food offerings to attract movie lovers to pay for the big-screen experience again and again. It's all about the customer experience.

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