Not surprisingly, Home Depot and Lowe's, as well as Walmart, were ready for Hurricane Irene, which slammed into the East Coast over the weekend.
"We take storm product, both pre- and post-strike product, we stage those in containers and we have them in our distribution centers, really ready for a driver to pull up and pick up and take them to our stores," a Home Depot official tells National Public Radio.The big-box retailers coordinate with local emergency centers, check in with FEMA, get their store generators ready, and have emergency supplies on hand for employees.
Home Depot has a "preparing for the storm" page on its Web site. Lowe's has a page with videos and other pages with suggested supplies.
This is where the big-box retailers' contingency planning--preparing for the unexpected, whether hurricane or earthquake or tornado or hail storm--really makes a difference for customers.