- Walmart just announced free shipping on thousands of gift items, with no minimum purchase.(Walmart hasn't done this before, and it's a major wake-up call for online retailers--how will it affect margins?)
- Amazon is offering free two-day shipping with a trial of its Amazon Prime premium service OR free shipping on its usual minimum of $25 or more. (I'd be interested to know how many buyers who try Prime stick with it when they have to pay for it.)
- Blue Nile ships its fine jewelry free via FedEx throughout the US and in 42 countries. (Makes sense with big-ticket items like diamond rings.)
- LL Bean's free shipping offer, with no minimum, expires just before Christmas (see above).
- Toys 'R' Us offers free shipping on selected items, with a $49 minimum purchase. (Given Amazon's free shipping offer, I'm not sure how attractive this is.)
- Macy's offers free shipping with $99 minimum (will that change as competitors increase promotional intensity during December?).
Marketing analysis, opinion, and links by Marian Burk Wood, author of Pearson Education's "The Marketing Plan Handbook."
Thursday, November 11, 2010
Free Shipping Offers Proliferate
Black Friday is still two weeks away, and the free shipping offers are bombarding consumers left and right. In fact, a Google search on "free shipping" turned up 4 million hits. Here are a few notable offers:
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