The WOMMA Ethics Assessment Tool (also known as the "Ethics 20 Questions") helps marketers identify and eliminate unethical word of mouth marketing tactics before they are implemented.
This document is a first draft of questions marketers should ask before initiating a word of mouth campaign. It is designed for easy implementation in the beginning phases of a campaign and is intended to help determine whether or not a proposed effort adheres to the standards set by the WOMMA Ethics Code.
The tool is simple to use:
Provide a copy of the 20 Questions to staff and agencies, along with a copy of the WOMMA Ethics Code. Ask the questions when discussing any new campaign (and ask agencies and their subcontractors to provide written answers). Stop any program that raises concerns. |
The Word of Mouth Marketing Association (WOMMA) suggests that marketers answer 20 questions to be sure their w-o-m marketing activities are ethical. The purpose is to keep businesses aware of ethical issues, give them a tool to determine whether their activities will be above board, and prevent sneaky stealth marketing that gives w-o-m a bad rap.
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