- Privacy issues will stick around. Neither the industry nor government quite knows how to solve this, says Gigaom, in part because the stakes are so very high. My take: A couple of high-profile privacy slips will fuel consumer outrage and push regulators and the industry into making decisions in 2011.
- Social media will be more important than corporate Web sites. As ZDNet notes, customers and stakeholders who want the latest news or developments will check a company's Facebook page or Twitter feed. My take: Corporate sites will still be vital for expanded info and archived details that some stakeholders want or need once they've checked the Facebook page.
- Location-based services will grow. Social Media Explorer points this out, and who could disagree? The real question is, how quickly will they grow?
- Mobile-based social media and marketing will grow. So says Social Media B2B, and I concur, of course.
- Watch for more Tweet-a-thons. Reuters added this to its list of social media trends 2011, and I'm quite sure this will happen. As Twitter loses its novelty, however, I wonder how effective these will be in raising bags of money for good causes.
Marketing analysis, opinion, and links by Marian Burk Wood, author of Pearson Education's "The Marketing Plan Handbook."
Tuesday, January 4, 2011
Social Media 2011: What the Experts Predict
The start of a new year is a great time to see what gurus predict. I used Google to search for "social media 2011" and here are some of the forecasts and future trends that turned up in the results:
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